One AI-powered channel—SMS or webchat—for $99/mo. Shared inbox and trial numbers included.
14-day free trial · Cancel anytime · Website leads first? Start 14-day webchat trial — no card required
"Do you have anyone who can look at a leaking water heater tomorrow morning?"
Asked for ZIP code, urgency, photos, and preferred callback window. Marked hot lead for morning dispatch.
"Call first. Customer is available 8-10 AM, sent photos, and wants same-day service if possible."
Solutions
Pick a path. See the fastest way to prove AI follow-up in your workflow.
After you start
You are not committing to a platform rollout. You are proving one high-intent workflow with one channel, one inbox, and one AI agent.
Start with the leak you can prove fastest. SMS uses a trial number, so there is no porting or 10DLC wait.
Give it your hours, intake questions, escalation rules, and the first workflow you want it to handle.
Your team sees transcripts, AI notes, sentiment, contact history, and clear next steps in the shared inbox.
Keep Connect, add the second channel, move to Engage, or schedule Workspace when voice and SLAs matter.
Vernon Davis, Lapis Insurance — after-hours quotes and Medicare intake with VirtualText Connect.
AI answers quote requests, books jobs, and qualifies at 11pm in your exact voice and policies.
Every conversation, AI note, and sentiment score arrives in one shared inbox with full history.
One channel + AI + inbox. No per-message fees. Upgrade only when the first channel is proving ROI.
What the trial is designed to prove
See how many quote requests, appointment questions, and urgent jobs AI can catch when the office is closed.
Compare morning follow-up with and without transcript, contact history, AI notes, and sentiment in one place.
Confirm flat-rate AI messaging works for your team before adding more channels, voice, routing, or advanced inboxes.
$99/mo gets the first channel live with AI, shared inbox, and handoff. Upgrade later when you actually need more channels or voice features.
The trial product: one channel, AI, shared inbox
14-day free trial · Cancel anytime. Save 17% with annual billing.
Website leads first? Start 14-day webchat trial.
Move to Engage when you want SMS and webchat together, multiple teams, routing, observations, Video Huddle, or website Voice Chat.
14-day free trial · Cancel anytime
Start Engage 14-day TrialWorkspace is for teams ready for full VirtualPBX voice integration, unlimited channels, inbox-scoped memory, reply targets, and advanced dashboards.
Connect focuses on the first conversion problem: missed questions, stale follow-ups, and after-hours leads that never reach your team.
Customer story
“Accurate AI that handles Medicare questions with total oversight.”
— Vernon Davis, Lapis Insurance
24/7
Lead capture coverage
<30s
First AI response
1
Shared team inbox
5 min
Average setup time
Teams using Connect are responding to after-hours leads in seconds instead of hours, and capturing conversations that used to disappear into voicemail, web forms, and personal phones. VirtualText customers saw 3–5x more after-hours conversations in the first 14 days.
Start Free SMS TrialThe fastest win is not a full platform migration. It is capturing more conversations from the phone and website traffic you already have.
Missed calls, voicemail delays, and personal-phone texts make it hard to know which leads got a real response.
Connect replies instantly, asks the next best question, and routes warm conversations to your team with the full story.
Calls, texts, webchat, AI notes, and handoffs stay attached to the same contact so customers do not start over.
Read the full Why Us story → · See how flat-rate Connect compares →
Connect adds messaging intelligence beside your phone workflow. Every call note, text, webchat, AI summary, and human handoff stays attached to the same customer timeline.
Flat-rate, no surprises. Start with Connect at $99/mo for one channel (SMS or webchat). No per-message fees, no per-seat charges. Add a second channel for $49/mo or upgrade only when the first channel is already working.
Connect includes 1 Core AI Agent that answers common questions, qualifies leads, provides an assistant sidebar, and performs real-time sentiment analysis. Engage and Workspace add more coaching and automation depth after the first channel is proven.
Yes, with the right plan and use case. VirtualText supports a BAA-ready Workspace path when required. All tiers include automatic TCPA opt-in/opt-out handling and conversation audit trails.
Yes. BYOC for messaging is included in Engage and Workspace. Workspace also supports voice carrier setup, and existing VirtualPBX lines can continue uninterrupted when you add full voice to the VirtualText workspace.
Most businesses are up and running in under 5 minutes. Install the webchat widget with a single script tag, connect your SMS number, and your AI agent auto-generates a playbook from your website. Carrier setup and 10DLC registration may take additional time depending on your provider.
Connect starts with SMS/MMS or a customizable webchat widget. Add a second channel for $49/mo or upgrade when you are ready. Engage includes Audio Huddles and Voice Chat; Workspace adds full VoIP and deeper phone-system integration.
Connect includes a 14-day free trial for SMS or webchat. The webchat trial does not require a credit card. Engage includes a 14-day free trial. Workspace is billed at $499/mo at signup with a 30-day money-back guarantee if it is not the right fit.
Absolutely. VirtualText provides script-free, U.S.-based support. Our experienced, in-house team knows the product inside and out — no overseas queues, no reading from scripts. You’ll talk to real people who can actually help.
Start with one channel, one shared inbox, and one AI agent. Expand to voice, more agents, or Workspace only when the results are clear.
